UniTech Help Center

A well-crafted help center is essential for providing effective customer support and enhancing user experience on our website. Our help center offers comprehensive guides, FAQs, and troubleshooting tips to assist users in navigating our products and services seamlessly. Whether you're seeking information on account management, product usage, or troubleshooting common issues, our help center provides clear and concise answers.We strive to empower our users with the knowledge they need, ensuring they can make the most out of their experience with our platform. Continuous updates and user feedback help us improve our help center, making it a valuable resource for resolving queries promptly and efficiently.

Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.